Privacy Policy – fbaja's Data Protection & Information Usage Policy

Welcome to fbaja. This Privacy Policy explains in detail how your personal information is collected, used, and protected when you use the fbaja.click website and its mobile application.

Fbaja believes privacy is a fundamental right of every player. We take care of your data and are always committed to keeping it secure. This privacy policy applies to all fbaja services and platforms.

By using this website or app, you are considered to have accepted the terms of this Privacy Policy. If you do not agree with this policy, please discontinue use of our services and contact the support team.

Fbaja collects only the information necessary to provide our services. We never collect unnecessary or excessive data.

We never store your full payment card number or bank PIN. All financial data is held in tokenized form.

Fbaja uses your information only for specific, legitimate purposes. The primary purposes are as follows:

• Account Management: Creating, managing, and keeping your account secure.
• Payment Processing: Processing deposit and withdrawal transactions.
• KYC & Compliance: Meeting legal obligations and verifying user age.
• Customer Support: Resolving your questions and complaints.
• Security: Preventing fraud, money laundering, and other illegal activities.
• Service Improvement: Improving the platform experience and gaming services.
• Responsible Gaming: Monitoring gaming patterns to detect problematic behavior.
• Bonuses & Promotions: Delivering relevant offers tailored to your preferences.

Fbaja does not share your personal information with third parties — that is our core commitment. However, there are limited circumstances where sharing may be necessary:

• Payment Processors: Information is shared with payment service providers such as Mobile Pay, Nagad, and banks only to the extent necessary to process transactions.
• Legal Authorities: fbaja is required to disclose relevant information in response to court orders, government investigations, or other legal obligations.
• Security Agency: Information may be shared with regulatory authorities for fraud prevention and anti-money laundering investigations.
• Technology Partners: Trusted technology partners involved in operating the platform may access limited data, and are bound by strict confidentiality agreements.

Outside of these limited exceptions, fbaja does not share your information with anyone. Selling data to advertising companies or data brokers is strictly against fbaja's policy.

Fbaja uses industry-leading security technology to keep your information safe. Our security infrastructure includes:

• 256-Bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for account login.
• Firewall & DDoS Protection: Protection against server-level attacks.
• Regular Security Audits: Regular testing by third-party security experts.
• Data Masking: Sensitive information such as card numbers is masked before being stored.
• Access Control: Only authorized personnel have access to specific data.

In the event of a security breach, fbaja will promptly notify affected members and take the necessary steps to address it.

Fbaja uses cookies on its website to enhance your browsing experience and ensure the platform functions properly. Cookies are small text files stored on your device.

Fbaja uses the following types of cookies:

• Essential Cookies: Required for login sessions, security tokens, and core platform functionality. The website cannot operate properly without them.
• Performance Cookies: Helps us understand which pages are used most and where errors occur.
• Personalization Cookies: Remembers your language preference, game history, and personal settings.
• Analytics Cookies: Helps improve our services by analyzing platform usage patterns.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may limit certain features of the website.

As a member of fbaja, you have full rights over your own data. We respect those rights and are committed to responding to any request you make.

• Right to Access: You have the right to receive a copy of the information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: Under certain circumstances, you may request that your personal data be deleted.
• Right to Restrict Processing: In certain cases, you may request that the processing of your personal data be restricted.
• Data Portability: The right to receive your data in a commonly used, portable format.
• Right to Object: The right to object to the processing of your data for specific purposes.

To exercise any of these rights, email support@fbaja.click or contact our support team via live chat. We will respond to your request within 30 days.

Fbaja retains your data only for as long as necessary. Our data retention policy is as follows:

• Account Information: For as long as the account remains active. Deleted 5 years after the account is closed.
• Transaction Records: Retained for up to 7 years in accordance with financial regulations.
• KYC Documents: Retained for up to 5 years after account closure in accordance with AML regulations.
• Gaming History: For as long as the account remains active, and for 3 years after it is closed.
• Communication Logs: Support conversations are retained for up to 2 years.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

Fbaja's services are strictly for adults (18+). We do not collect information from anyone under 18 or allow them to create an account.

Age is verified at registration and confirmed through identity documents during the KYC process. If we become aware of any account belonging to a minor, it will be immediately suspended and all associated data deleted.

Fbaja may update this privacy policy from time to time. You will be notified of any changes in the following ways:

• The "Last Updated" date at the top of the page will be revised accordingly.
• You will be notified at your registered email address for any significant changes.
• A popup or banner may be displayed when you access the platform to inform you of any changes.

Continued use of fbaja after any changes have been made will be considered your acceptance of the updated privacy policy. We recommend checking this page regularly.

If you have any questions, complaints, or data-related requests regarding this Privacy Policy, please get in touch. We are always ready to respond.

• Email: support@fbaja.click
• Live Chat: Click the chat icon at the bottom right of the platform
• Response Time: Within 24 hours (often sooner)