Fbaja believes gaming should be a source of enjoyment, not stress. Our responsible gaming tools and guidelines are here to help you stay safe and in control.
Here's a quick overview of the measures we have in place to protect you
Set your own daily play time limit. When you reach it, fbaja will automatically alert you and end your session.
Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once applied.
When you feel you need a break, you can suspend your account yourself â options range from 24 hours to a permanent closure.
Access your full gaming history at any time. Clear reports showing how much time and money you've spent are always available.
Age verification is mandatory when registering at fbaja. Anyone under 18 cannot create an account under any circumstances.
If you're struggling with problem gambling, our trained support team is ready to help at any time. You are not alone.
As a trusted online gaming platform in Bangladesh, fbaja always puts the well-being and peace of mind of our players first. Responsible gaming isn't just a policy for us â it's at the heart of everything we do.
We believe online gaming should be a healthy form of entertainment. When it starts causing stress rather than enjoyment, that's a concern â and fbaja wants to be there for you in those moments.
Our responsible gaming program offers a range of technical tools, personalized support, and access to resources â all completely free for you. Playing on fbaja means playing in a safe, transparent, and regulated environment.
Fbaja offers a range of effective tools to help keep your gaming experience safe. These tools are available in your account settings and can be used at any time.
Set a maximum duration for each gaming session. Once the time is up, you'll be logged out automatically and logins will be restricted for the next 24 hours.
Set a maximum daily, weekly, or monthly deposit amount. Any increase to your limit requires a 7-day waiting period.
Once your losses reach a set amount, betting will be stopped automatically. This is the most effective way to keep financial losses under control.
Take a break from gaming for anywhere between 1 day and 6 weeks. Your account stays active during this time, but betting will be paused.
You can close your account for anywhere from 6 months to permanently. Once self-exclusion is activated, it cannot be cancelled before the set period ends.
View and download detailed reports of your gaming activity and financial transactions at any time.
Problem gambling develops gradually and can be hard to recognize on your own. Watch out for these warning signs and seek help if they apply to you:
Answer the following questions honestly. If most of your answers are "Yes", please reach out to fbaja's support team.
Have you ever gone over your set budget and found yourself unable to stop?
After a loss, have you ever thought "just one more round and I'll win it back" â and actually did it?
Has a family member or someone close to you expressed concern about your gaming?
Have you tried to stop gambling but kept failing?
Have you ever borrowed money or skipped essential expenses to fund your gaming?
Do you feel irritable or restless when you're not gaming?
If you're experiencing problems, follow the steps below. fbaja will support you at every stage.
Be honest with yourself. Problem gaming is nothing to be ashamed of â it can happen to anyone. Acknowledging it is the first step toward a solution.
Go to your fbaja account settings and activate Cool-off or Self-exclusion. Use that time to step away and recharge.
Email us at support@fbaja.click or chat with our Responsible Gaming team via live chat.
Talk to a family member or a trusted friend about what you're going through. Having their support can make the road to recovery much easier.
If needed, consider speaking with a mental health professional or counsellor. fbaja can point you toward the right support.
Follow these tips to keep your gaming experience at fbaja healthy and enjoyable â they'll help ensure every session stays a positive one.
If someone in your family is struggling with excessive gaming, it's important to take the right steps. Here are some tips to help:
Fbaja takes the protection of minors very seriously. If there are children in your home, enable parental controls on your devices and keep your account credentials secure.
Every gaming experience at fbaja should be fun and safe. Use our responsible gaming tools to set your limits today.